Code of Conduct

Purpose

It is ARPEDAC’s intent that all volunteering activities are conducted in a positive, safe manner in which all volunteers can undertake in a productive and professional manner. It is with this intent that this Code of Conduct is presented to contribute to good volunteering/internship practices, and standards of conduct.

Policy

All volunteers/internship of ARPEDAC are expected to conduct themselves in a friendly, courteous and professional manner. This is expected particularly from all volunteers dealing with the public. This policy outlines what is and isn’t appropriate in terms of volunteer/internship activities.

Guidelines

  1. You must have permission from ARPEDAC to carry out any volunteering activity. Written permission must be obtained before using the ARPEDAC logo in any way.
  2. Appropriate insurance must be in place for all volunteer activities, including Public Liability insurance. In particular, any buildings used for fundraising activities must have carried out a thorough and successful Risk Assessment.
  3. No illegal drugs or substances are to be consumed during any volunteering activity. Due judgment must be exercised at events where alcohol is present. For the entire volunteering experience, you are representing yourself, your team or organization and are a reflection of the ARPEDAC standards.
  4. Respect of possessions and property of others are to be maintained at all times. Due care needs to be taken with personal belongings.
  5. There should be no abusive or disrespectful behaviour toward other volunteers/internship or the public, either verbally or physically. Please be mindful that shouting, loud talk, gossiping, coarse or obscene language, provoking or instigating rough physical contact may be perceived incorrectly.
  6. It is vital that all volunteers adhere STRICTLY to child protection guidelines, especially at events for children or involving children. Volunteers must treat children and adults of all races, religions and cultures with respect.
  7. You must not misuse your volunteer/internship role for your own personal gain. At all times you must act honestly and in such a manner that people are not misled.
  8. If a problem does arise, please speak to the ARPEDAC Administrator immediately. Be open to new experiences and challenges whilst carrying out volunteering/internship activities. It will be important to be aware of your boundaries, but to feel free to openly voice any questions or concerns. Do not act independently or impulsively.
  9. You must not knowingly or recklessly release any false, misleading or confidential information in the course of your volunteering/internship duties.
  10. Volunteers/internship must remember ARPEDAC is a non-for profit organization with high integrity, so you will be expected to portray a positive role model to those with which you come in contact by maintaining an attitude of respect, loyalty, patience, integrity, courtesy, tack and maturity. You must not act in a way that would pressurise or harass people.


Cancellation

Once you have made a programme application the following cancellation charges will apply:

a. If you withdraw your application 1 month and half before your arrival, the cancellation charge will be £50

b. If you withdraw your application 1 month before your arrival, the cancellation charge will be £75

Otherwise the following cancellation charges will be applied to the payments made in respect of the registration fee and flight cost:

Period before intended Cancellation programme start date charge

  • More than 56 days 20%
  • 56 to 43 days 30%
  • 42 to 29 days 60%
  • 28 to 7 days 80%
  • Within 7 days 100%

Notification of cancellation must be made in writing via e-mail or by post and is effective only from the day that it is received by ARPEDAC, even if telephoned beforehand.

  • Our Work…

    At ARPEDAC we are dedicated to supporting Renewable Energy (RE) and Energy Efficiency (EE) business owners to enter new markets and grow their business in the eleven (11) countries of the Central Africa Region.

    ARPEDAC endeavours to achieve the right regulatory framework for RE and EE to deliver an increasing contribution to the Central Africa region's energy mixte including energy efficiency needs and renewable electricity, heating, cooling, and sustainable agriculture, buildings, cities, villages, and transports needs. We want to realise the potential of the RE and EE industry, allow this sector to deliver energy security and sustainable economic growth of the region – while also combating fuel poverty and climate change.

    ARPEDAC is also playing the leading roles in consolidating practical partnership between businesses /stakeholders including civil societies, academes, governments and industries to bring about sustainable future in the Central Africa region.

  • What We Do

    Research/Technical Assistance and Consultancy

    Instead of seeing research in the academic terms, where the key output would be a book or a paper, ARPEDAC perceives research as an opportunity, which the success enables initiatives that makes a real difference to people’s lives. Research also helps our advocacy work.

    In the view to provide appropriate advice, support and technical assistance to reduce energy poverty and to effectively help remove the barriers currently faced by RE and EE industry. ARPEDAC undertakes research in collaboration with businesses /stakeholders to support our claims, and contribute supporting policies and strategies development. Research also enables ARPEDAC to think ahead and to indentify issues of concern to stakeholders including businesses and poor communities in the Central Africa region.

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